Reports
2024

Report: The Two Faces of Big Tech

A new report from Accountable Tech on how Big Tech companies lobby against the reforms they publicly endorse.

Big Tech is waging a shadow campaign to weaponize America’s increasingly politicized courts – it’s their latest attempt to protect their dominance and profits at all costs. Companies like Apple, Google, Meta, Snap, TikTok, and X are laundering extreme and dangerous legal theories through NetChoice, an industry lobbying group whose mission is to overturn tech regulations and help corporations avoid accountability.

It’s a well-worn playbook for winning on unpopular issues: Like the NRA and the National Right to Life Committee, Big Tech companies are trying to neutralize a popular movement and overturn reforms – all while hiding behind a front group.

From state courts to the Supreme Court, Big Tech is using NetChoice to drive unprecedented online and offline harms – bending the law to overturn child safety protections, erode limits on harmful misinformation, and allow companies to manipulate consumers. The lobbying group is actively working to overturn tech regulations in at least 27 states across the country.

But that’s not the message Big Tech companies want the public to hear. Instead, Big Tech companies and CEOs claim to support reforms when speaking at conferences or providing quotes to the press. Behind the scenes, Big Tech is funding lobbying and litigation efforts to block or overturn tech legislation, including some of the very laws they’ve publicly endorsed. 

It’s a clear eyed and calculated strategy: Big Tech CEOs put on a good face publicly to protect their brands, while funneling money to a private industry group to do their dirty work.

NetChoice is actively working to overturn tech regulations in at least 27 states in America.

The lobbying group is actively working to overturn tech regulations in Alabama, Arizona, Arkansas, California, Connecticut, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Massachusetts, Minnesota, Montana, New Jersey, New Mexico, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, and Washington.

Snap and X claim to support the Kids Online Safety Act (KOSA) when in public, but behind the scenes, they’re funding litigation to block it through their lobbying group NetChoice.

PUBLIC CLAIMS:

  • Snap claims to support KOSA, 1/25/24: “Protecting the privacy and safety of young people on Snapchat is a top priority, and we support the Kids Online Safety [Act]…We look forward to continuing to work closely with lawmakers on this important legislation.”

PRIVATE ACTIONS:

  • NetChoice urges Congress to block KOSA, 7/27/23: “NetChoice, a tech industry group opposing KOSA and COPPA 2.0, urged lawmakers to instead pass a federal comprehensive privacy bill and invest more in law enforcement efforts against child abuse and exploitation.”

Meta publicly claims to empower parents to protect their children’s safety online. Privately, the company is funding NetChoice to overturn laws in Arkansas and Utah that provide parents with tools and resources to protect their children from online harms.

PUBLIC CLAIMS:

  • Meta claims to “work hard to provide parents…controls to reduce harms,” 1/31/24: “…we work hard to provide parents and teens support and controls to reduce potential harms. Technology gives us new ways to communicate with our kids and feel connected to their lives, but it can also make parenting more complicated and it’s important to me that our services are positive for everyone who uses them. We are on the side of parents everywhere working hard to raise their kids.”

PRIVATE ACTIONS:

  • Meta funds lawsuit against Arkansas parental consent law, 8/31/23: “A federal judge has blocked an Arkansas law that requires children under 18 to get parental consent before accessing most social media websites… Judge Timothy Brooks of the U.S. District Court for the Western District of Arkansas granted tech lobbying group NetChoice’s request to stop the law from going into effect on Sept. 1.”

TikTok claims ensuring users are over 13 years-old is a priority. But they’re funding a lawsuit to block an age verification law in Ohio.

PUBLIC CLAIMS:

  • TikTok CEO Shou Chew, 3/23/23: “We spent a lot of time adopting measures to protect teenagers. Many of those measures are firsts for the social media industry.

PRIVATE ACTIONS:

  • TikTok funds lawsuit against Ohio age verification law, 1/12/24:Though most social platforms allow anyone 13 or older to set up accounts, legislation being pushed in some states would make it more difficult for teens to access social platforms. Such is the case in Ohio, where legislators passed a law requiring parental consent for children under the age of 16 to access certain social media sites. The law was set to go into effect Monday, but is on hold after a group representing social media companies [NetChoice] filed a federal lawsuit.”

Google publicly advocates for the development and implementation of age-appropriate design principles. Privately, they are funding lawsuits and lobbying to undo those very principles, including in California, Maryland, Minnesota, and New Mexico.

PUBLIC CLAIMS:

PRIVATE ACTIONS:

 

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